Terms and conditions
Azured Consulting Pty Ltd is committed to providing quality services to you.
We are pleased to offer you our services under the following terms and conditions:
Service description
Our services include but are not limited to, providing IT solutions, support, maintenance and consulting to clients. We will use reasonable efforts to deliver these services in accordance with industry standards and best practices.
Fees and Payment
We will provide you with a quote for the services to be provided, which will include fees and payment terms.
Project delays
Azured are committed to ensuring projects are delivered completely and on schedule. As such, Azured will allocate resources to deliver project works in accordance with agreed milestones, deliverables and deadlines.
It is expected customer involvement will be required to perform functions such as enable environment access, conduct reviews, approvals and the provision of accurate information in a timely manner. Azured will make every effort to minimise customer effort and accommodate for reasonable delays should they occour.
In the instance significant project delays occur whereby a project is transitioned into ‘project hold’ status due to customer request and/ or influence, Azured reserves the right to charge a project holding fee of up to 20% of the total project value at Azured’s discretion. This includes but is not limited to, delays derived from insufficient customer response, customer availability and changes in agreed scope.
Sufficient notice and warning will be supplied to the customer by Azured prior to a project being transitioned into project hold status.
Confidentiality
We will maintain the confidentiality of your information and data. We will not disclose your confidential information to any third party without your prior written consent, except as required by law.
Intellectual property
We acknowledge that any intellectual property rights in any materials or data supplied to us by you will remain your property. We grant you a license to use any intellectual property rights that we own and which are necessary for us to perform the agreed services.
Liability
Our liability is limited to direct damages arising from our breach of these terms and conditions. We are not liable for any indirect, special, incidental, or consequential damages arising out of or in connection with the services provided.
Termination
Either party may terminate this agreement by providing written notice to the other party. Upon termination, all outstanding fees must be paid and any intellectual property rights must be returned to the owner.
Force majeure
We are not liable for any failure or delay in performing our obligations under these terms and conditions if such failure or delay is caused by events beyond our reasonable control, such as natural disasters, war, or terrorism.
Governing law
These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which we are incorporated.
Entire agreement
These terms and conditions represent the entire agreement between us and supersede all prior negotiations, understandings, and agreements.
If you have any questions or concerns about these terms and conditions, please contact your Azured account representative.